Hi, I'm

Leonardo Apolonio

Staff Machine Learning Engineer building intelligent text analytics and LLM systems at Qualtrics. 10+ years turning research into production ML.

I specialize in NLP, weak supervision, and human-in-the-loop approaches. Previously at Clarabridge, Oracle, and DARPA. MS Computer Science from Georgia Tech.

Experience

Staff Machine Learning Engineer

2021 — Present

Qualtrics

  • Lead design and operationalization of ML/LLM text analytics platforms serving enterprise customers
  • Built AI-driven topic detection and conversational summarization systems
  • Designed LLM-as-a-Judge evaluation frameworks for production quality assessment
  • Analyzed ~4M customer conversations to surface systemic insights

Principal Machine Learning Engineer

2019 — 2021

Clarabridge

  • Modernized legacy NLP systems by migrating rules-based solutions to ML approaches
  • Built and deployed text classification pipelines at enterprise scale

Principal Machine Learning Engineer

2017 — 2019

Oracle

  • Developed ML models for natural language understanding and text analytics products

Senior Data Scientist

2016 — 2017

DARPA

  • Applied machine learning to defense and intelligence problems
  • Published research on network traffic anomaly detection using recurrent neural networks

Senior Data Scientist & Software Engineer

2013 — 2016

Advisory Board Company

  • Built data science capabilities from the ground up across healthcare analytics

Senior Consultant

2010 — 2013

IBM

  • Supported FEMA critical infrastructure and disaster recovery systems

Education

M.S. Computer Science

Georgia Institute of Technology

Machine Learning Specialization · 2016

B.S. Computer Engineering

University of Maryland, College Park

2010

Projects

Writing & Talks

Enterprise AF Solution for Text Classification Using BERT

HackerNoon · 2019

Network Traffic Anomaly Detection Using Recurrent Neural Networks

MSS National Symposium · 2017

NLP for Entrepreneurs

TWIMLfest 2020 · Speaker

Journal Club Panelist

iHeart Podcast · July 2020

Skills

Languages

PythonJavaJavaScriptSQLRScalaC++

ML / AI

LLMsBERTTensorFlowKerasSparkFastTextWeak Supervision

Infrastructure

KubernetesAWSDockerGCPPostgreSQL

Get in touch

Interested in collaboration, speaking, or just want to chat about ML and NLP?

apolonio.leonardo@gmail.com